FAQ
Q: What makes your pillows different from other pillows on the market?
A: Here are couple of main points:
- Lunarto® is fully adjustable, adapting to fit anyone perfectly. Unlike any other pillow, Lunarto offers individual adjustments in every comfort zone. This unique feature allows you to personalise your sleep experience for a truly tailored fit. We also provide complete guidance on the adjustment process, empowering you to find your ideal, supportive setup.
- Lunarto® is crafted from premium materials, like natural soybean fibre – known as "vegetable cashmere" for its breathability, eco-friendliness, softness, and loft.
- Lunarto® is completely safe, having passed rigorous testing and certification.
- Lunarto® is fully machine washable, including the inner filling. This allows you to maintain a clean and hygienic sleep environment for longer.
Please see our Comparison chart with other pillows here.
Q: How often should I replace my pillow?
A: Did you know your pillow can gain 10% or more of its weight over time? This includes dead skin, sweat, skin oil, and dust – all favourite foods for dust mites. Just imagine, it can be 100 grams or more of those “additions” inside of your pillow. Moreover, pillows can lose their support and become flat over time, which can lead to neck pain and other problems. Based on that, we recommend replacing your pillow every 1-2 years.
Q: For which sleeping position is this pillow?
A: Due to its 100% adjustability, Lunarto® is a perfect match for all sleeping positions. Please see our Adjustment Guide to set it up according to your sleeping preferences.
Q: I have allergies. Will this pillow be OK for me?
A: Lunarto® tackles common allergy triggers – dust mites and harmful substances – for a healthier sleep. This is thanks to its eco-friendly materials and the stringent Oeko-Tex Standard 100 Class 1 certification. Choose this fully washable, certified pillow and follow our care instructions to minimise allergen exposure and experience the difference of a healthier night's rest. Please see our full Allergies and dust-mites explanation here.
Q: Which pillow is best for side sleepers?
A: Side sleepers need a firmer pillow to support their head and neck and prevent them from tilting too far forward. A contour pillow (with neck support zone) is a good option for side sleepers, as it has a curved shape that can help to cradle their head and neck. Please see our Adjustment Guide how to set up your Lunarto® pillow for side sleeping.
Q: Which pillow is best for back sleepers?
A: Back sleepers need a medium-firm pillow to maintain the natural curvature of their spine. A cervical pillow is a good option for back sleepers, as it has humps on sides that can help to support their head. Please see our Adjustment Guide how to set up your Lunarto® pillow for back sleeping.
Q: Which pillow is best for stomach sleepers?
A: Stomach sleepers need a softer pillow to prevent their head from sinking too deeply into the pillow and turning it at an unnatural angle. Please see our Adjustment Guide how to set up your Lunarto® pillow for stomach sleeping.
Q: How often should I wash my pillow?
A: You should wash your pillow at least every 1-2 months. This will help to remove dust mites, allergens, and other irritants that can build up over time.
Q: What is the best way to wash my pillow?
A: Lunarto® is made of materials that are fully machine washable. Just place your pillow in the washing machine (separately from all other clothes) and run a regular washing cycle with 40C.
Q: I have neck / back / shoulder pain, will this pillow help me?
A: Lunarto®'s design combines orthopedic and ergonomic principles to promote proper neck and spinal alignment. Many customers report experiencing a significant reduction in neck pain, some even feeling relief as soon as the first night. While some individuals may need a couple of weeks to fully adjust to the correct positioning and enjoy the long-term benefits, Lunarto offers a path towards a pain-free sleep experience. If you don't feel the difference, we offer a full refund on your pillow.
Please see our detailed Orthopedic & Ergonomic benefits explanation here.
Q: Does Lunarto® help against snoring?
A: Lunarto's full adjustability and focus on proper alignment can help reduce or even eliminate snoring in many users. This is because achieving optimal neck and head positioning during sleep can significantly impact snoring frequency and intensity. Please see our Adjustment Guide to set up pillow for quieter and more restful sleep.
Q: What if I don't like the pillow?
A: No questions asked, we provide a 100 nights money back warranty.
Q: Pillow is too firm / soft for me?
A: Your Lunarto® pillow arrives pre-set for maximum firmness and height. However, it's fully customisable! We've included an Adjustment Guide in your box for step-by-step instructions. You can also find even more detailed instructions and video guide here.
Q: Pillow is too high / low for me?
A: Your Lunarto® pillow arrives pre-set for maximum firmness and height. However, it's fully customisable! We've included an Adjustment Guide in your box for step-by-step instructions. You can also find even more detailed instructions and video guide here.

Lunarto® SoyNatura Pillow
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